Reference

inem862 Privacy Policy for Your Account

Our Privacy Policy shows what we collect before you enter the lobby, including account details, device signals and wallet records from DANA, OVO, GoPay or QRIS.

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inem862 inem862 Privacy Policy for Your Account
REACH OUR DATA DESK

Contact Us When Privacy Questions Stall

A clear support path matters when a privacy request and an account event overlap. Start from your signed-in account support route and include the email or phone linked to your account, the request you want handled and any relevant payment reference. For a DANA or QRIS status question, this helps us locate the correct record without asking you to send a full wallet password.

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Account request

Use the signed-in support route to ask for a copy, correction or deletion of eligible account data. We may first confirm the account step and contact detail linked to your inem862 profile.

Wallet enquiry

For DANA, OVO, GoPay or QRIS records, provide the payment reference and date rather than secret wallet credentials. We use those details to trace the relevant status safely.

Access concern

If a mobile login shows an unfamiliar device or privacy setting, tell us through account support. We can review the session record and explain the next verification step.

HOW RECORDS ARE HANDLED

Browse inem862 Privacy Controls Clearly

We keep the policy practical by tying each data use to an account action you can recognise.

Data collection

We collect account contact details, verification inputs, login activity, device signals and payment references when those records are needed to provide access, check wallet status or investigate an account request.

Cookie choices

Cookies and similar storage can keep your mobile session open and remember settings. You can adjust browser controls, although removing them may require another login before the lobby is shown.

Account security

We use login events, device indicators and account verification to identify unusual access. Never send a wallet PIN or password through support, even when asking about DANA or GoPay.

Storage period

We retain records only for the period needed for the stated account, payment, security or legal purpose. A deletion request may not remove records we must preserve for a lawful reason.

Your requests

You can ask us to access, correct or delete eligible personal data, or question a particular use. We may request account verification so private records are not released to the wrong person.

Policy changes

If this Privacy Policy changes, we will place the updated wording on this page and show the revised date where applicable. Check it again before opening a new account path.

Find Privacy Policy Answers Fast

These answers address the questions we expect you to ask before creating an account or connecting an Indonesian wallet. They focus on data access, device behaviour, payment references and the request path described in our Privacy Policy, rather than on lobby content.

It covers account details, verification records, login and device events, cookies, payment references, support requests, storage periods and eligible data choices. It applies when you access the service where local law permits.

We record a payment reference, status and timestamp so we can match a DANA or QRIS event to your account and investigate a pending cashier record. We do not need your wallet PIN.

Yes. Contact us through the signed-in account support route with the request and account contact detail. We may verify your identity before sending eligible records or explaining any lawful restriction.

Send a correction request through account support and identify the specific record, such as a phone number or contact email. We may ask for an account step before changing information tied to access.

We keep each record for the time needed for its stated account, payment, security or legal purpose. Some records may remain after closure when a lawful retention duty applies.

Cookies can keep your mobile session active and remember settings. If you block or remove them, you may need to log in again, but the policy request path remains available through account support.

You can ask us to delete eligible personal data through the account support route. We first verify the request and explain which records can be removed and which must remain for a lawful purpose.